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Apartment Model

City utility services are responsible not only for the building as a whole but also for ensuring you live comfortably in your apartment. To achieve this, our homes receive water, heat, gas, and electricity, and wastewater is removed.

Notice the colorful pipes on the floor near the apartment. They will lead you to sections where you can learn how our homes have become so comfortable to live in today. Let's start with the most important resource—drinking water. To do this, follow the blue and purple pipes to the "Water Supply and Sewage" area.


Frequently Asked Questions (FAQ) on Troubleshooting Sound and Video Issues
    • The audio guide isn't playing. What should I do?

      •     Check the Device’s Sound. Ensure that your device’s volume is turned on and set to an adequate level.

      •     Check Your Internet Connection. Streaming audio requires a stable internet connection.

      •     Refresh the Page. Sometimes, simply refreshing the webpage can resolve the issue.

      •     Use a Different Browser. Try opening the page in another browser (e.g., Chrome, Firefox, Safari).

      •     Clear the Browser’s Cache. Go to your browser settings and clear the cache and cookies.

      •     Update Your Browser. Make sure you are using the latest version of your browser.

      •     Restart Your Device. Sometimes, a simple reboot can solve the problem.


    • The video with subtitles isn't loading or playing

      •     Check Your Internet Connection. The video requires a stable connection to load properly.

      •     Check for Updates. Ensure that your browser is updated to the latest version.

      •     Enable JavaScript. Some video features require JavaScript to be enabled. Check your browser settings.

      •     Disable Ad-Blocking Extensions. Sometimes, ad blockers can interfere with video loading. Try disabling them temporarily.

      •     Try Another Browser or Device. This can help determine if the issue is related to a specific browser or device.

      •     Restart Your Device. Sometimes, a simple reboot can solve the problem.